Do you often feel unprepared for complaint audits and exams? Is it difficult to track where complaints are coming from and how your institution has responded? Examiners need a lot of details, but keeping track of the data can be challenging. Luckily, there’s a better way.
Regularly monitor complaints to identify key details so nothing is overlooked
Geocode complaints to ensure that accurate tract and demographic details are collected.
Prepare reports that organize complaints by product, market, root cause, source, etc.
Store all complaints in one easy-to-access system.
Attach supporting documents to individual complaints for easy examiner access.
Retain all consumer feedback for comprehensive brand and reputation management.
Create reports that meet the specific formatting and guidelines required by your regulator.
Tailor reports to examiner requests, ensuring all necessary details are included.
Watch reports update in real-time, eliminating the need for manual spreadsheet updates.
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Set role-based permissions so examiners only see the data relevant to their review.
Reduce the need for back-and-forth communications with everything in one system.
Export and share reports directly with examiners, streamlining the review process.
Everything you need to succeed, so you can focus on what matters most.
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Choosing new software is a big decision, but Kadince makes it simple. Intuitive, user-friendly, and built to streamline your processes, Kadince is the smart choice for your institution.
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