Privacy Policy

Last Updated: April 2025

Kadince, Inc. and its affiliates (“Kadince,” “we,” “our,” or “us”) value the privacy of individuals who use our website located at www.kadince.com, or services that link to this Privacy Policy (collectively, our “Services”). This privacy policy (the “Privacy Policy”) explains how we collect, use, process, and share information from users of our Services, including collection of your information via email, phone call, or when you contact us offline.

Please note this Privacy Policy does not apply to information collected through third-party websites or services that you may access through our Services.

By accessing or using our Services, you agree to this Privacy Policy and consent to the collection and processing of your information as described in this Privacy Policy. This Privacy Policy may change from time to time. We will post any adjustments to the Privacy Policy on this page. The Last Updated date of this Privacy Policy is set forth at the top of this Privacy Policy. We encourage you to check the Privacy Policy periodically for updates. Your continued use of the Services after the Last Updated date of this Privacy Policy constitutes your acceptance of the amended Privacy Policy.

IF YOU DO NOT AGREE WITH ANY PART OF THIS PRIVACY POLICY OR OUR TERMS OF SERVICE, YOUR CHOICE (UNLESS OTHERWISE STATED HEREIN) IS TO NOT USE ANY OF OUR SERVICES.

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Use the links within the Table of Contents to toggle to each section of this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect a variety of information from or about you or your devices directly from you automatically as you use our Services and through third parties. This information includes the information described below.

If you do not provide your information when requested, you may not be able to use our Services if that information is necessary to provide you with our Services or if we are legally required to collect it.

A. Information Your Provide to Us

Personal Information. In connection with the use of our Services, we may collect information by which you may be personally identified such as name, email, phone number, physical address, or any other information which could be associated with or used to identify you (“personal information”).

Employment Information. We may also collect your job title, department, employer’s name, or mailing address of your employer.

Use of Our Services. If you use our Services in connection with the organization that employs you, we may receive additional information about you from yourself or your organization in connection with providing our Services to you such as: your organization name, organization type, tax ID/EIN, contact information, community service information, donation and sponsorship information, and other information you choose to provide. Additionally, to help your organization manage marketing compliance, approvals, and complaints, we may receive marketing campaign information, and other information you choose to provide.

Other Information You Provide Us. In addition to the information described above, we may collect any other information that you decide to provide to us. For example, when you contact us for customer support, we may receive the contents of the messages or attachments that you may send to us and other information you choose to provide.

B. Information We Collect When You Use Our Services

We and our third-party partners may collect information using cookies, pixel tags, or similar technologies. Our third-party partners, such as analytics partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. To opt-out, please see “YOUR CHOICES” Section below.

General Location Information. When you use our Services, we may infer your general location information (for example, your IP address may indicate your general geographic region).

Device Information. We may receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, and device identifiers (including unique device identifiers and MAC addresses).

Usage Information. We may automatically receive information about your interactions with our Services, such as the pages or other content you view, a screen capture of how you use our Services, the searches you conduct, telemetry data, and the dates and times of your visits. When we send emails, we may track whether you open them and how you interact with them. This will help us improve our Services.

C. Information We Receive from Third Parties

Third Parties. We may receive additional information about your organization from third parties such as financial institution partners and combine it with other information we have about you.

Analytics Partners. We use analytics services such as Google Analytics and Mixpanel to collect and process certain analytics data. These analytics services may also collect information about your use of other websites, apps, and online resources. You can learn about Google’s practices by going to https://www.google.com/policies/privacy/partners/, and you can opt out of them by downloading the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

2. HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect:

To provide, maintain, improve, and enhance our Services including registration of the Services or profile information;
To personalize your experience on our Services such as by providing tailored content;
To understand and analyze how you use our Services and develop new products, services, features, and functionalities;
To communicate with you, provide you with updates and other information relating to our Services, provide information that you request, respond to comments and questions, and otherwise provide customer support;
For marketing and advertising purposes, such as developing, enhancing, and providing promotional and advertising materials that may be relevant, valuable, or otherwise of interest to you or that you sign up for such as subscribing to our newsletter;
In de-identified and aggregated form for any lawful purpose;
To facilitate transactions and payments through the means in which you provide;
To find and prevent fraud, and respond to trust and safety issues that may arise;
For compliance purposes, including enforcing our Terms of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency; and
For other purposes for which we provide specific notice at the time the information is collected.

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